Reading this headline on the Exolving Excellence blog. Hopefully Dell will now be forced to stop crowing how they are a lean company. But, lean isn’t just about reducing waste. The Toyota Production System is also about “respect for people,” meaning your employees, suppliers, and customers. Dell definitely scores higher on “reducing waste” than they do on “respecting people.” http://www.leanblog.org/2006/06/once-again-dell-is-not-tps.html
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I would probably feel angrier with them if I did not know how they operate having worked for them in the past. A combination of analysts and shareholder pressure along with the massice tax breaks from North Carolina to build the plant there were large factors. Also Austin is Michael Dell’ home town!
